Listings
Boost local SEO with local listing management optimized across 60+ directories. Regular checks ensure accuracy, help prospects and customers easily find you, and drive business growth.
Hear From Our Customers
Leverage Happy Customers
“We saw an opportunity to better leverage our happy customers. We wanted to capture sentiment from them so we could use their testimonials on our franchisees’ websites, as well as, encourage them to post favorable reviews on Google and Yelp.”
Chuck KaylorDirector of Marketing Services @ FASTSIGNS
Build Online Outreach
“Listen360 has been part of a bigger strategy to build more online outreach, and its impact with the Seller Ratings has definitely been beneficial.”
Rob ChavezPresident @ FastPark
Maximize Visibility with Optimized Listings
- Listings Optimization
- SEO NAP Citation Checker
Listings Optimization
Optimize your local listing management across 60 directories with elite service, enhancing local SEO to attract more customers and build loyalty.
- Boost local SEO
- Enhance brand image
- Uphold brand compliance
- Expand brand reach
- Improve team efficiency
- Perfect customer experience
- Generate more leads
- Get more reviews
Frequently Asked Questions
Listen360 helps local listing management on platforms like Google and Yelp via Chatmeter. Chatmeter is a listing and location management software that enables you to monitor, update, and optimize the listings for your business locations across a range of listing providers. For more information, head to Chatmeter’s website.
Yes, Listen360 has the tools your business needs to respond promptly and efficiently to customer reviews on local listings.
Listen360 helps to ensure business information like NAP (name, address, phone number) is consistent across the web via Chatmeter, a robust local listing management software. Chatmeter is integrated into Listen360 and its location management tools enable you to maintain the details about your local competitors and your business locations in your local listings. For more information, head to Chatmeter’s website.
Yes, Listen260 allows for managing local listings for multiple locations via Chatmeter. For more information, head to Chatmeter’s website.
Yes, Listen360 monitors for local listing changes and discrepancies over time to ensure your business information is accurate and up to date. This is also known as a NAP checker (name, address, phone number).
Platform Capabilities for Enterprise Brand Growth
Most multi-locational brands rely on disconnected tools to manage customer experience — surveys in one system, reviews in another, reporting somewhere else (if present at all). The result is fragmented data, slow decision-making, and limited visibility across locations. CX software captures feedback. Listen360 takes the next step and turns it into growth – measurable, manageable, and consistent across every location – all through a single platform. Listen360 provides the infrastructure your business needs to capture feedback, generate insight, and take action across your entire organization.
Customer Feedback
Automatically capture customer feedback at every point is the customer journey and across every location with consistent, real-time surveys.
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NPS & CSAT Measurement
Implament standardized scoring vital for identifying which branches are delivering excellent customer experiences and which ones are struggling with operational friction.
Learn MoreCustomer Experience Reporting
Gain real-time visibility into customer experience across locations, teams, and regions with centralized dashboards, standardized benchmarking, and trend reporting.
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AI-Powered Feedback Analytics & Insights
Use AI to analyze feedback at scale, uncovering root causes and actionable insights so teams can quickly understand what’s impacting performance and where to act.
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Customer Detractor Alerts
Receive real-time alerts when issues arise, helping teams identify at-risk customers and take immediate action before problems impact retention or reputation.
Learn MoreClosed-Loop Feedback Framework
Manage responses, track issues, and ensure consistent follow-up and accountability across every location.
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Enterprise Reputation Management
Generate, manage, and respond to reviews across all locations to strengthen reputation, maintain consistency, and improve local conversion at scale.
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Customer Advocacy
Turn positive customer experiences into testimonials, referrals, and word-of-mouth through a system that drives trust and scalable growth across your network.
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Increase Repeat Customers & Reduce Customer Churn
Leading the market means delivering an exceptional customer experience. With Listen360, you can achieve this effortlessly. We’ll show your team how to earn loyal customers, stand out in your industry, and drive growth.