Listen360 is a customer experience management platform built for enterprise multi-location brands, franchises, and private equity-backed businesses that transforms customer feedback into actionable intelligence to improve consistency, strengthen reputation, reduce revenue leakage, and drive more predictable growth across every location.
Enhance your strategic focus for brand loyalty and profitability with Listen360. Use Net Promoter Scores℠ (NPS™) to expand your brand and attract franchisees.
Assess your standing against local competitors to identify gaps and strengths. Use custom insights to enhance your services and gain a competitive edge, strategically advancing your market position.
Understand your position in the market
Optimize services for competitive superiority
Drive strategy with informed, actionable solutions
Use custom insights to enhance your services and gain a competitive edge, strategically advancing your market position.
“Listen360 helps us truly understand how the customer views our service quality. The daily email recaps allow us to respond to concerns quickly and improve customers’ perceptions that historically may have led to a cancellation.”
Tom WaltersPresident @ Western Pest Services, Orkin
Ensure Standards Are Met
“In Listen360, we found a solution that provided the broader capabilities that could help franchisees improve how they engage with customers and ensure our high customer service standards were being met.”
Chuck KaylorDirector of Marketing Services @ FASTSIGNS
Leading the market means delivering an exceptional customer experience. With Listen360, you can achieve this effortlessly. We’ll show your team how to earn loyal customers, stand out in your industry, and drive growth.
