Listen360 is a customer experience management platform built for enterprise multi-location brands, franchises, and private equity-backed businesses that transforms customer feedback into actionable intelligence to improve consistency, strengthen reputation, reduce revenue leakage, and drive more predictable growth across every location.
Listen360 empowers your business to attract new clients and drive growth by providing exceptional customer service across all locations, enhancing your brand’s reputation.
Capture feedback immediately to stay closely connected with customer experiences. Swift insights allow you to address concerns quickly and to effectively reduce churn by ensuring customers feel continuously supported and valued.
Boost morale and productivity by sharing positive feedback while pinpointing growth opportunities for your team. Listen360 helps you leverage customer feedback for employees, enhancing their dedication to delivering superior customer experiences.
Listen360 helps you convert raw data into strategies that directly enhance customer satisfaction and drive success. Use customer insights to identify successes, areas needing improvement, and actionable steps to enhance customer satisfaction.
Happy customers are your best advocates. When they're satisfied, they're likely to recommend you. Use Listen360 to identify and connect your most enthusiastic supporters, turning them into powerful promoters.
“Listen360 is one of the keys to Rollins’ continued leadership. We’ve been meeting customer expectations for over a century! But if there are any areas where we can improve, now we can follow up fast and make a positive impact on customer retention.”
Steve LeavittDivision President @ Rollins
Validate Your Franchise’s Values
“Listen360 validates our franchise’s mission. Our differentiator is being accessible and responsive; we see from our customers’ comments that we are walking the walk.”
Leading the market means delivering an exceptional customer experience. With Listen360, you can achieve this effortlessly. We’ll show your team how to earn loyal customers, stand out in your industry, and drive growth.
