Listen360 is a customer experience management platform built for enterprise multi-location brands, franchises, and private equity-backed businesses that transforms customer feedback into actionable intelligence to improve consistency, strengthen reputation, reduce revenue leakage, and drive more predictable growth across every location.
“Listen360 is one of the best companies I have ever worked with. Everyone is responsive and helpful. Using Listen360 to understand our members’ needs is one of the best business decisions we have made.”
Gayle BendorisYMCA of the North Shore
Revenue Growth and Faster Customer Recovery at Scale
“We’ve increased revenues 14 to 28%, renewals by 8% and are now responding to detractors 70 to 75% faster than before. It’s not always easy to make a call to an upset customer, but we understand the value of saving a family from leaving our team.”
Scott MorgenrothManager of Franchise Business Coaching, i9 Sports
Leading the market means delivering an exceptional customer experience. With Listen360, you can achieve this effortlessly. We’ll show your team how to earn loyal customers, stand out in your industry, and drive growth.
