Listen360 is a customer experience management platform built for enterprise multi-location brands, franchises, and private equity-backed businesses that transforms customer feedback into actionable intelligence to improve consistency, strengthen reputation, reduce revenue leakage, and drive more predictable growth across every location.
Listen360 enhances children’s services by adapting to family feedback. Create delightful experiences that boost satisfaction and loyalty among parents and children.
Establish a family-friendly culture in your children's services operation with Listen360. Ensure that every team member is dedicated to exceptional care, listens to customer voices, supports disengaged families, and responds effectively to reviews.
Assess how your children's services stand against local competition. Utilize custom insights from Listen360 to identify service gaps and strengths, enhancing your offerings and securing a competitive edge in the market.
Understand your competition in children’s services
Grow your network by attracting franchisees with your robust Net Promoter ScoreSM, reflecting high satisfaction among families to prove your brand’s success.
Distinguish your brand from competitors with strong results
Boost your brand’s reputation through positive family experiences
Demonstrate financial success to potential franchisees through clear ROI
Use Listen360 to stay responsive and build trust by monitoring customer feedback in real-time. This immediate insight into family sentiments enables proactive service adjustments, reducing the risk of family disengagement.
“There’s a very strong correlation between our satisfaction scores and whether or not our customers will come back and recommend us to their friends. Listen360 gives us a powerful tool to help our network keep score. They are always trying to beat their own personal best!”
Scott MorgenrothManager of Franchise Business Coaching @ i9 Sports
Quickly See Customer Feedback
“Listen360’s ‘ Voice of the Customer’ has played a key role for us. We are able to quickly see what our customers are saying and hone in on keywords. We receive overwhelmingly positive reviews, which confirm that the gyms are providing a great customer experience.”
Heather AndersonDirector of Marketing @ The Little Gym International
Leading the market means delivering an exceptional customer experience. With Listen360, you can achieve this effortlessly. We’ll show your team how to earn loyal customers, stand out in your industry, and drive growth.
