Listen360 is a customer experience management platform built for enterprise multi-location brands, franchises, and private equity-backed businesses that transforms customer feedback into actionable intelligence to improve consistency, strengthen reputation, reduce revenue leakage, and drive more predictable growth across every location.
Harness Listen360’s customer analytics tools to elevate your home services, optimizing each project for maximum satisfaction and lasting customer loyalty.
“We are constantly trying to shape the brand experience for both clients and CAREGivers in ways that differentiate Home Instead from anyone else in our industry—Listen360 provides us with the insights we need to achieve exactly that.”
Vicki CastlemanVice President @ Performance Solutions, Home Instead, Inc.
Identify Customer Satisfaction Data
“We wanted a system that could give us real-time customer information at the branch level. Listen360 is a game-changing tool that allows us to identify customer satisfaction details all the way to the route and technician level. It also lets us analyze specific data for follow-up by branch, region, or division.”
Leading the market means delivering an exceptional customer experience. With Listen360, you can achieve this effortlessly. We’ll show your team how to earn loyal customers, stand out in your industry, and drive growth.