Our hearts are with every person and business impacted by the harsh realities of COVID-19.
Learn Something New Every Day
From product info to today's news, we'll keep you up to date on the latest in customer loyalty and feedback trends, plus what's happening with Listen360.
- All Resources
- Customer Loyalty
- Customer Videos
- News & Press
- Health & Fitness
- Home Services
Posted by Emma Halpin on Apr. 28, 2016
What makes health club members so unsatisfied that they want to cancel their membership, or so thrilled that they tell their friends to join? In 2015, Listen360 analyzed over one million customer feedback surveys to learn what aspects of the customer experience had the biggest impact on customer loyalty in the health club industry. […]Read More