Benefits For Franchise & Multi-location
Build Brand Loyalty by Listening
The smartest businesses are passionate about listening to their customers. Get the right tools to help you tune in.
Be Consistent Across Locations
Consistently great customer experiences sustain and drive your brand’s growth. And as a growing business, the best way to stay in close touch with both new and long-time customers is by using a customer engagement platform like Listen360. Armed with insights directly from consumers, you can be confident your business is delivering the same great customer experience at every location.
Keep It Local
Customer engagement tools aren’t just a way of understanding how your business is performing in the eyes of your customers. They also help you stay on top of relevant trends and what’s happening at the local level — which in turn enable you to make more meaningful connections with the people you serve.
Trusted by Companies Worldwide
Companies benefit from using our platform in a wide variety of ways. See what they have to say about us.
“The survey is an excellent tool on that rare occasion that there’s a miscommunication or when a customer is not 100% satisfied. The results of the survey gives us an opportunity to respond immediately to a customer’s concerns. As for those customers that lavish us with praise, we’re able to call them and thank them for the positive feedback and let them know we appreciate their kind words and their business and ask if they know of any future projects or anyone who might benefit from our service.”
“It’s nice to have a software program that allows us to receive honest feedback from paying customers. I value all feedback from my clients and Listen360 allows me to have more candid conversations with them. As a result, our customer service is above and beyond expectations and we receive significantly more referrals. Listen360 is instrumental in this level of success.”
Partnered for Success
We partner with great companies that can help our clients maximize the value of customer feedback.
Tools to help manage bigger data, gain customer insight and optimize infrastructure.
Software-as-a-service, cloud-based digital content marketing application.
We Practice What We Preach
We use unfiltered reviews from our customers to adapt the Listen360 platform to the changing needs of our customers and the world. Here’s what they say about us.
Make Your Customer Experience a Competitive Advantage
Join the 40,000+ business gathering insightful, actionable feedback from their customers with Listen360.Request a Demo