Benefits For Executives
Make Better-informed Decisions
Every day, you make critical decisions that impact your overall business, customers and the bottom line. Go well beyond typical customer satisfaction surveys — get the details you need to make decisions wisely.
Get the Whole Story
Revenue and profitability numbers alone can’t tell you everything you need to know about the health of your business. You need key insights into what matters most to your customers. Listen360 arms you with real, actionable insights — so you can focus decisions and investments on targeted areas that will have the greatest impact on the company’s growth and profitability.
Learn About Your Business Daily
There’s no shortage of questions to be answered — just like there’s no shortage of customer opinions. They’re both a part of everyday business life. Listen360 gives you the ability to use those customer opinions to your advantage. We’ll help you tap in daily to areas that need improvement, follow up in meaningful ways, and measure progress and success.
Rapid time to value
Listen360 is simple enough for your frontline teams to embrace even though the platform includes the powerful social marketing and sophisticated text analytics often found in complex, implementation-heavy solutions. Listen360’s cloud-based platform is designed to let you get started quickly, often in days rather than weeks.
Trusted by Executives Worldwide
Executives benefit from using our platform in a wide variety of ways. See what they have to say about us.
“I like that Listen360 allows us to gather candid feedback from our customers. Not only are we able to make changes to our business to ensure excellent customer service, but we’re also able to recognize when members of our team do a great job.”
— Barbara Chernyukhin, Junk King
“Listen360 and NPS has allowed us to engage in an ongoing dialog with our members. It’s also helped validate what we thought we already knew about our members — but in real time.”
— Frank Lawrence, Little Rock Athletic Centers
Partnered for Success
We partner with companies that can help our clients maximize the value of customer feedback.
Tools to help manage bigger data, gain customer insight and optimize infrastructure.
Software-as-a-service, cloud-based digital content marketing application.
We Practice What We Preach
We use unfiltered reviews from our customers to adapt the Listen360 platform to the changing needs of our customers and the world. Here’s what they say about us.
Make Your Customer Experience a Competitive Advantage
Join the 40,000+ business gathering insightful, actionable feedback from their customers with Listen360.Request a Demo