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From product info to today's news, we'll keep you up to date on the latest in customer loyalty and feedback trends, plus what's happening with Listen360.
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Posted by Listen360 on Mar. 15, 2018
ATLANTA, March 13, 2018 /PRNewswire/ — Listen360 was named one of the Top 40 Innovative Technology Companies by the Technology Association of Georgia (TAG). TAG’S Top 40 Awards recognize Georgia-based technology companies for their innovation, financial impact, and efforts at spreading awareness of the state’s technology initiatives throughout the U.S. and globally. TAG will recognize this prestigious group at The Summit […]Read More
Posted by Listen360 on Feb. 8, 2017
Arguably the most reliable indicator of customer loyalty, Net Promoter Score (NPS) is a proven metric that provides the core measurement for customer experience management programs. Not only does NPS help existing business owners maintain impeccable customer service and improve where necessary, it is especially helpful for franchises, which rely on a replicated business model […]Read More
Posted by Listen360 on Aug. 16, 2016
The Customer Experience: Key to Long-Term Growth. Last week at the Women’s Franchise Network event in Atlanta, we had the pleasure of listening to three expert panelists discuss the importance of nurturing and retaining customers. Among those speakers was our very own Angela Bossie, Listen360 Chief Customer Officer. The discussion ultimately centered on the key […]Read More
Posted by Listen360 on Jan. 14, 2016
Listen360 is a powerful customer listening solution that enables organizations to engage customers, analyze feedback in real time, and transform customers into brand advocates via social media. Watch this overview video to see what Listen360 is all about.Read More
Posted by Listen360 on Jan. 1, 2016
Helping businesses build better customer relationships is our business. To help you gain a better understanding of how Listen360 can give you actionable insights that will drive both growth and profitability, we’ve created a collection of materials that are easy for you to look through and share.Read More
Posted by Listen360 on Nov. 11, 2015
Listen360 Fully Integrated into ServSuite Platform November 2015 – ServicePro, a leading provider of software solutions for the pest management and service industry and Listen360, the leader in customer feedback management and analytics announced a partnership today to enable ServSuite users to retain existing customers and attract new ones. As a result of the partnership, […]Read More