Last revised: 2016
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Listen360 has subscribed to and will adhere to the US-EU Safe Harbor program (“Safe Harbor Program”) by adopting and implementing the Safe Harbor Privacy Principles, which include a set of frequently asked questions (collectively, the “Safe Harbor Principles”). More information about the Safe Harbor Program can be found at http://export.gov/safeharbor.
Personal Information Received From the EEA
Collected Information that we receive from clients and respondents located in the EEA may include personal information such as name, postal address, telephone number, email address, country of residence, employer, job title and department, log in credentials and password, and similar information (such information is collectively referred to in this policy as “Personal Information”).
Use of Personal Information
Agents and Service Providers
We sometimes contract with other companies and individuals to perform functions or services on our behalf. They may have access to Personal Information needed to perform their functions but are restricted from using the Personal Information for purposes other than providing services for us or to us. Listen360 requires that its agents and service providers that have access to Personal Information received from the EEA either subscribe to the Safe Harbor Principles or are subject to the EU Privacy Directive or another adequacy finding or enter into a written agreement with us that requires them to provide at least the same level of privacy protection as is required by the relevant Safe Harbor Principles.
We use reasonable physical, electronic, and administrative safeguards to protect your Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.
We take reasonable steps to ensure that Personal Information we process is reliable for its intended use, accurate, complete, and current to the extent necessary for the purposes for which we use the Personal Information.
Access to Personal Data
You can ask to review and correct Personal Information that we maintain about you by sending a written request to firstname.lastname@example.org.
Safe Harbor Enforcement and Dispute Resolution
Listen360 uses a self-assessment approach to assure compliance with this policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Safe Harbor Principles. If you have any questions or concerns, please write to us at the address listed below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the Safe Harbor Principles. If a complaint or dispute cannot be resolved through our internal process, we agree to dispute resolution using JAMS as a third party resolution provider.
Attn: Chief Technology Officer
11605 Haynes Bridge Rd, Suite 150
Alpharetta, GA 30009