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Make Your Customer Experience
a Competitive Advantage
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Customer loyalty is one of the most important metrics for determining an organization’s long-term growth, yet studies show that 72% of businesses are unhappy with their retention rates. Are you one of them?
Watch this on-demand webinar as leading customer retention experts share:
As Founder and President of Listen360, a feedback and reviews platform for franchise organizations, Angela takes ownership of every customer touchpoint. Having built a successful company by listening to and meeting the expectations of her customers, she is the personification of a customer-centric business philosophy. Angela is a sought-after speaker at industry events, sharing her real-world experience about the value of a loyal customer base.
As Managing Principal at Nova Foresight, John helps a wide range of companies and franchise organizations accelerate growth through actionable insights, research, and big data. John has been instrumental in helping clients including The Mosquito Authority, Wendy’s, and Gillette increase customer retention for sustainable long-term financial success.
Angela Bossie
VP Customer Success, Listen360
Principal, Nova Foresight
John Schroeder
3 Customer Retention Strategies that Fuel Revenue Growth