Posted by Listen360 on December 8, 2017
Listen360 Webinar: 4 Best Practices for Using Member Feedback
Lessons Learned From an Industry Veteran
In the health and fitness industry, a new member costs 5 times more to keep than an existing one. Wouldn’t you like to know exactly why your members are coming through the door or never coming back?
Learn how American Family Fitness incorporated member feedback into their daily practice to improve retention, enhance employee performance, and boost online reviews. Watch now to uncover:
• How to gather actionable feedback to ensure you’re consistently delivering a superior member experience
• How to put feedback to work in your club or studio to make effective and impactful operational improvements
• How to turn positive feedback into glowing online reviews and testimonials to drive new business