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From product info to today's news, we'll keep you up to date on the latest in customer loyalty and feedback trends, plus what's happening with Listen360.
All Articles from Mike Mitchell - See All Resources
Posted by Mike Mitchell on Mar. 15, 2018
ATLANTA, March 13, 2018 /PRNewswire/ — Listen360 was named one of the Top 40 Innovative Technology Companies by the Technology Association of Georgia (TAG). TAG’S Top 40 Awards recognize Georgia-based technology companies for their innovation, financial impact, and efforts at spreading awareness of the state’s technology initiatives throughout the U.S. and globally. TAG will recognize this prestigious group at The Summit […]Read More
Posted by Mike Mitchell on Feb. 8, 2017
Arguably the most reliable indicator of customer loyalty, Net Promoter Score (NPS) is a proven metric that provides the core measurement for customer experience management programs. Not only does NPS help existing business owners maintain impeccable customer service and improve where necessary, it is especially helpful for franchises, which rely on a replicated business model […]Read More