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From product info to today's news, we'll keep you up to date on the latest in customer loyalty and feedback trends, plus what's happening with Listen360.
All Articles from Emma Halpin - See All Resources
Posted by Emma Halpin on Jan. 3, 2019
Listen360 is excited to exhibit again at the International Franchise Association’s annual Convention taking place this year at the Mandalay Bay Resort and Casino in fabulous Las Vegas. Don’t miss out on the biggest event in franchising! We are at booth #711. To register or learn more, go to https://www.franchise.org/conventionRead More
Posted by Emma Halpin on Apr. 28, 2016
What makes health club members so unsatisfied that they want to cancel their membership, or so thrilled that they tell their friends to join? In 2015, Listen360 analyzed over one million customer feedback surveys to learn what aspects of the customer experience had the biggest impact on customer loyalty in the health club industry. […]Read More