Constant Contact wrote the book on Engagement Marketing™ – the new marketing success formula that helps small organizations create and grow customer relationships in today’s socially connected world. More than half a million small businesses, nonprofits and associations worldwide use the company’s online marketing tools to generate new customers, repeat business, and referrals through email marketing, social media marketing, event marketing, local deals, digital storefronts, and online surveys. Only Constant Contact offers the proven combination of affordable tools and free KnowHow, including local seminars, personal coaching and award-winning product support. The company further supports small organizations through its extensive network of consultants/resellers, technology providers, franchises and national associations.
MINDBODY has selected Listen360 as an Approved Technology Partner, bringing powerful customer feedback management to MINDBODY subscribers. Listen360 works seamlessly with MINDBODY’s management system, accessing customer information to automatically trigger feedback requests at regular intervals throughout the year.
MINDBODY was founded in 2001 as the first desktop management software designed for the wellness industry. In 2005, the company moved its software online, pioneering the industry’s first fully web-based business management system. Over 17,000 businesses in over 75 countries use MINDBODY to operate all aspects of their business, from scheduling and staff management to automated marketing and eCommerce. These businesses process over 12 million class and appointment bookings per month in the company’s software. Over 3.2 million of those sessions are booked online directly by consumers via websites, mobile devices and Facebook pages.
FranConnect and Listen360 have teamed up to offer clients an all-in-one solution to cost-effectively optimize business operations and improve customer loyalty and retention. With the Listen360 partnership, FranConnect clients will now have an integrated customer feedback system, allowing their franchise clients to automatically request, receive and analyze feedback from their customers, with a single sign-on.
FranConnect is the number-one provider of Franchise Management Systems, with the most comprehensive franchising solution in the industry. FranConnect’s integrated suite of software applications allows franchise organizations to manage all aspects of their operations. With more than 200 employees and 400 Franchise brands as clients, FranConnect is the largest technology provider to the Franchise community.
Listen360 is a Supplier Member of the International Franchise Association. Celebrating 50 years of excellence, education and advocacy, the International Franchise Association is the world’s oldest and largest organization representing franchising worldwide. IFA’s mission is to protect, enhance and promote franchising through government relations, public relations and educational programs.
Listen360 is a Support Service member of the Canadian Franchise Association. With over 500 corporate members nationwide, representing many of Canada’s best-known brands, the Canadian Franchise Association is the national voice of franchising in Canada and works with all levels of government to develop industry-made solutions. CFA promotes excellence in franchising and educates Canadians about franchising, specific franchise opportunities and proper due diligence through its many events, programs and publications.
Listen360 is a Bronze sponsor of the CXPA – Customer Experience Professionals Association. The CXPA is a global non-profit organization positioned to guide and enhance the growing field of customer experience management. It brings together like-minded professionals focused on advancing the practice of customer experience management and creating career growth by establishing customer experience management as a recognized and admired professional discipline.