Safe Harbor

Last revised: May 13, 2013

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Listen360, Inc. (“Listen360”) has created this Safe Harbor Privacy Policy to help you learn about how we handle personal information that we collect from within the European Economic Area (the “EEA”) that is transferred to countries outside the EEA. This Safe Harbor Privacy Policy supplements Listen360’s Privacy Policy (the “Privacy Policy”). Unless specifically defined in this policy, the terms in this Safe Harbor Privacy Policy have the same meaning as in Listen360’s Privacy Policy.

Listen360 has subscribed to and will adhere to the US-EU Safe Harbor program (“Safe Harbor Program”) by adopting and implementing the Safe Harbor Privacy Principles, which include a set of frequently asked questions (collectively, the “Safe Harbor Principles”). More information about the Safe Harbor Program can be found at http://export.gov/safeharbor.

Personal Information Received From the EEA

Collected Information that we receive from clients and respondents located in the EEA may include personal information such as name, postal address, telephone number, email address, country of residence, employer, job title and department, log in credentials and password, and similar information (such information is collectively referred to in this policy as “Personal Information”). 

Use of Personal Information

Any Personal Information sent to us may be used by Listen360 and its service providers for the purposes indicated in Listen360’s Privacy Policy. If we intend to use your information for a purpose that is incompatible with these purposes or if we intend to disclose it to a type of third party not otherwise identified in the Privacy Policy or in this policy, we will notify you and offer you the opportunity to opt out of such uses and/or disclosures where it involves non-sensitive information or opt in where sensitive information is involved. 

Agents and Service Providers

We sometimes contract with other companies and individuals to perform functions or services on our behalf. They may have access to Personal Information needed to perform their functions but are restricted from using the Personal Information for purposes other than providing services for us or to us. Listen360 requires that its agents and service providers that have access to Personal Information received from the EEA either subscribe to the Safe Harbor Principles or are subject to the EU Privacy Directive or another adequacy finding or enter into a written agreement with us that requires them to provide at least the same level of privacy protection as is required by the relevant Safe Harbor Principles.

Data Security

We use reasonable physical, electronic, and administrative safeguards to protect your Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Data Integrity

We take reasonable steps to ensure that Personal Information we process is reliable for its intended use, accurate, complete, and current to the extent necessary for the purposes for which we use the Personal Information.

Access to Personal Data

You can ask to review and correct Personal Information that we maintain about you by sending a written request to privacy@listen360.com.

Safe Harbor Enforcement and Dispute Resolution

Listen360 uses a self-assessment approach to assure compliance with this policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Safe Harbor Principles.  If you have any questions or concerns, please write to us at the address listed below.  We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the Safe Harbor Principles.   If a complaint or dispute cannot be resolved through our internal process, we agree to dispute resolution using JAMS as a third party resolution provider.


Contact Information

If you have any questions regarding this Safe Harbor Privacy Policy, please contact us by email at privacy@listen360.com, or please write to the following address:

Listen360, Inc.
Attn: Chief Technology Officer
11605 Haynes Bridge Rd, Suite 150
Alpharetta, GA 30009

 

Privacy Policy Changes

This policy may be changed from time to time, consistent with the requirements of the Safe Harbor Program.  You can determine when this Safe Harbor Privacy Policy was last revised by referring to the “LAST REVISED” legend at the top of this page.  Any changes to our Safe Harbor Privacy Policy will become effective upon our posting of the revised Safe Harbor Privacy Policy on this website.