Learn Something New Every Day
From product info to today's news, we'll keep you up to date on the latest in customer loyalty and feedback trends, plus what's happening with Listen360.
Posted by Emma Halpin on Apr. 28, 2016
What makes health club members so unsatisfied that they want to cancel their membership, or so thrilled that they tell their friends to join? In 2015, Listen360 analyzed over one million customer feedback surveys to learn what aspects of the customer experience had the biggest impact on customer loyalty in the health club industry. […]Read More
Posted by Listen360 on Jan. 1, 2016
Helping businesses build better customer relationships is our business. To help you gain a better understanding of how Listen360 can give you actionable insights that will drive both growth and profitability, we’ve created a collection of materials that are easy for you to look through and share.Read More
Posted by Listen360 on Jan. 14, 2016
The owner of Smiling Dog Yoga explains why Listen360’s customer feedback management solution has become a key part of her business management toolkit. She compares it to other customer survey methods and explains how Listen360 helps her better serve clients.Watch Video